Trust, Just Culture and Blameless Post Mortems

Building a Just Culture has to be intentional and on-going. This talk will use fictional examples of a team to weave a story displaying how the difference of a Just vs. an Unjust culture can yield very different results. What is it to have a Just Culture? What is a mistake? What is a incompetence and malevolence? Who decides? I will go through a few fictional parallel stories of a software development team and the decisions they make. The same people with extraordinary talent can have very different outcomes. I assume we all want to have a strong learning culture, and the reasons we don’t are simple. Ways to overcome from many of our failures to create a just culture can be found from the teachings of Sidney Dekker on Just Culture. A learning culture is one that can be collectively reflective and honest with one another. Holding regular postmortems can greatly raise the knowledge and morale of the team if done properly.