Update : Proactive Engagement: Identifying Issues Before Your Clients Do slides from the presentation are available! A discussion about a DevOps method of incorporating Splunk log monitoring to proactively identify and resolve issues. We will also walk through how issues were reactively identified in the past to how the Dev and Ops teams are currently working together to proactively improve the client experience. Are you frustrated when you get informed of a client’s issue and have to react quickly with them breathing down your neck? Wouldn’t it be nice to jump out ahead of the issue and investigate before the client even knows there is a problem? This is a discussion about a DevOps method of incorporating Splunk log monitoring to proactively identify and resolve issues. We will also walk through how issues were reactively identified in the past to how the Dev and Ops teams are currently working together to proactively improve the client experience. Nick, Courtney, and Jason have worked the last few years to roll-out Splunk adoption and processes across different Cerner development organizations.
Senior Development Manager
Courtney Wilson is a Senior Development Project Manager in Millennium Services Dev Ops at Cerner Corporation. She has been managing projects for 4 years in both Cloud and Backend Services. She has certifications in PMP and ICP-ATF. When not working, Courtney is reading, spoiling her cat, playing Age of Empires III (the best version), or binge watching Netflix.
Knowledge Architect - Cerner
Nick Centonze is a Knowledge Architect who has worked as part of the Splunk on-boarding process at Cerner. He has spent the last 10 years developing software and leading development teams.
Lead Architect - Cerner
Jason Heiting is a Lead Architect who has worked as part of the Splunk on-boarding process at Cerner. He has spent the last 12 years developing software and leading development teams.